ABOUT THE AUTHOR
Meet the Operator
Behind the Playbook
Three decades. The biggest stages in sport. Zero theory.
Frank K. Bussey is not a consultant who watches from the sidelines. He is an operator who builds the field. With over 30 years of hands-on experience, Frank served as the Director of Operations for the U.S. Open, managing one of the most complex logistic environments in global sports.
Why This Matters
In the event industry, theory collapses under pressure. Frank’s methodology wasn’t developed in a classroom; it was forged in the heat of live execution, managing tens of thousands of moving parts, high-profile stakeholders, and zero-margin-for-error timelines.
He bridges the gap between high-level strategy and granular execution, offering a perspective that is rare in the industry: how to think like an executive while executing like a technician.
OPERATIONAL HIGHLIGHTS
U.S. Open Director of Operations
Orchestrated logistics for one of the world’s highest-attended annual sporting events.
24+ Years of Execution
A career dedicated exclusively to large-scale event production and facility management.
Crisis Management Expert
Developed protocols for handling real-time operational failures in high-stakes environments.
Team Architect
Specialized in building cohesive operational teams from temporary and union workforces.
Vetted by Higher Education
Frank’s frameworks have been adopted beyond the stadium. His operational models are utilized as teaching standards within university event management curriculums, bridging the gap between academic theory and industry reality.
Trusted by top Event Management Programs.
HONORS & ACCOLADES
California Commendation State of California
Jan 2012 Recognition of 2012 US Open success
Profiled Golf Digest Magazine
Jan 2008 Article by John Feinstein about my work in US Open
Pebble Beach Distinguished Service Award
Pebble Beach Golf Course
Why He Wrote This Book
After decades of seeing talented professionals burn out due to poor systems, Frank wrote this book to provide the blueprint he wished he had 30 years ago. It is not a memoir; it is a manual for survival and success in the high-stakes world of event operations.