Refund & Cancellation Policy

Effective Date: October 9, 2026

This Refund & Cancellation Policy applies to purchases of the Operationally Speaking™ Event Planner from Operationally Speaking LLC.

Refund Policy

Customers may request a refund within 14 days of the transaction date.

Refund requests are processed through Paddle, our Merchant of Record, in accordance with Paddle’s refund procedures.

To request a refund, customers should use the support link provided in their Paddle purchase receipt or visit Paddle’s customer support portal.

Approved refunds will be returned through the original payment method where possible.

Subscription Cancellation

Professional Plan — $89 per month

The Professional Plan renews monthly until cancelled.

Customers may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period and prevents future renewal charges.

Master Class — $699 per year

The Master Class Plan renews annually until cancelled.

Customers may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period and prevents future renewal charges.

14-Day Test Drive — $39

The 14-Day Test Drive is a one-time purchase and does not automatically convert to a subscription.

No cancellation is required. Access ends automatically after 14 days unless the customer separately purchases another plan.

How to Request a Refund or Cancel a Subscription

Refund and cancellation requests are handled through Paddle.

Customers may use the Manage Subscription or Manage Transaction link included in their Paddle confirmation email or use Paddle’s customer support portal.

Operationally Speaking LLC
15141 Sam Snead Lane
North Fort Myers, Florida 33917
operationallyspeaking.org