Privacy Policy

Effective Date: October 8, 2026

Operationally Speaking LLC respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you use operationallyspeaking.org or the Operationally Speaking™ Event Planner.

Information we may collect

We may collect information that you provide when you create an Event Planner account, purchase a plan, request complimentary or academic access, save an event plan, contact us, subscribe to communications, or interact with the website or Planner.

This information may include:

Name

Email address

Account information

Organization or business information

Subscription status

Event-plan information entered into the Planner

Communications you send to us

Technical information related to use of the website or Planner

Event plan information

The Planner may allow users to enter information relating to an event, including assumptions involving attendance, budgets, space, tenting, flooring, power, HVAC, restrooms, food and beverage, security, transportation, and other planning considerations.

This information is used to provide Planner functionality, calculations, saved plans, and related planning guidance.

Users should avoid entering confidential or sensitive personal information that is not necessary to use the Planner.

How we use information

Information may be used to:

Create and manage user accounts

Provide access to purchased or complimentary plans

Save and retrieve event plans

Operate and improve the Planner

Process subscriptions and account status

Communicate with users

Provide service-related notices

Provide requested support

Maintain security

Detect misuse or fraud

Comply with legal obligations

Understand how the website and Planner are being used

Payments

Payment transactions may be processed by Paddle.

Paddle may collect payment information, billing information, tax information, and other information necessary to complete a transaction.

Operationally Speaking LLC does not directly receive or store complete payment card numbers processed through Paddle.

Paddle’s handling of information is governed by its own privacy and legal policies.

Service providers

Operationally Speaking LLC may use third-party service providers to operate the website and Planner.

These may include providers involved in website hosting, application hosting, authentication, database services, payment processing, transactional email, analytics, security, and technical support.

Information may be shared with such providers only as reasonably necessary to provide their services.

Communications

We may send service-related communications concerning account creation, account access, subscription status, payment or billing matters, expiration of Test Drive or complimentary access, important service updates, and security matters.

Where permitted, we may also send information concerning Operationally Speaking products or services.

Users may opt out of promotional communications where applicable. Service-related communications may still be necessary while an account remains active.

Cookies and technical information

The website and Planner may use cookies and similar technologies necessary for account login, security, preferences, analytics, and website functionality.

Technical information may include browser type, device type, IP address, operating system, access times, and pages or features used.

Data retention

Information may be retained for as long as reasonably necessary to provide the service, maintain user accounts, preserve saved event plans, meet accounting or legal obligations, resolve disputes, and maintain security.

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

Data security

Reasonable administrative, technical, and organizational measures are used to protect information.

However, no internet-based service or data-storage system can guarantee absolute security.

Users are responsible for maintaining the security of their account credentials.

Children’s privacy

The Operationally Speaking™ Event Planner is intended primarily for professional, business, educational, and event-planning use.

It is not designed to knowingly collect personal information from children in violation of applicable law.

Your choices

Depending on applicable law and circumstances, you may request access to, correction or deletion of your personal information, a portable copy, restriction of processing, or object to processing. Where processing relies on consent, you may withdraw it. You may also contact the relevant data-protection authority. Use the contact details below; identity verification may be required.

Some information may need to be retained for legitimate legal, security, transaction, or recordkeeping purposes.

Changes to this privacy policy

This Privacy Policy may be updated periodically.

The latest version will be posted on operationallyspeaking.org with the effective date shown above.

Contact

Privacy questions may be submitted through the contact information available at:

Contact Operationally Speaking or email fkbgolf@gmail.com.

Operationally Speaking LLC

15141 Sam Snead Lane

North Fort Myers, Florida 33917

Related policies: Terms & Conditions | Privacy Policy | Refund & Cancellation Policy.

Paddle payment information: Paddle Privacy Notice. The Planner uses browser storage for working event information and account-backed storage for saved plans. Nonessential tracking requires appropriate disclosure and consent where applicable.